Privacy Policy

Auto Collision Connect ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following information from you when you use our site or submit a form:

Name
Phone number
Email address (if provided)
ZIP code
Vehicle information (make/model)
Insurance status
Any message you include

We may also collect:

IP address and device/browser info (automatically via cookies)
Usage data (e.g., page views, traffic source)

2. How We Use Your Information

We use your information to:

Match you with a collision repair provider based on your location and needs
Communicate with you regarding your inquiry
Improve our website and services
Prevent fraud or abuse
Comply with legal obligations

3. Sharing & Selling of Information

We may share your submitted information with:

Trusted auto repair partners and service providers to fulfill your request
CRM, communication, or analytics platforms we use to operate the business

We may sell your personal information to vetted third-party partners (such as repair shops or service networks) only for the purpose of connecting you to relevant services. You have the right to opt out of this sale (see below).

4. Your CCPA Rights (California Residents Only)

Under the California Consumer Privacy Act (CCPA), you have the following rights:

Right to Know: You can request details about the personal information we collect and how we use it.
Right to Delete: You can request we delete your personal data, with certain exceptions.
Right to Opt-Out: You can request we not sell your personal information.
Right to Non-Discrimination: We won’t treat you differently for exercising your privacy rights.

To submit a CCPA request, email us at [your email] or call [your phone number]. Please include your full name, phone number, and ZIP code to help us verify your request.

To opt out of the sale of your data, email collisionconnectca@gmail.com with the subject line "Do Not Sell My Info."

5. Cookies and Tracking Technologies

We use cookies and similar technologies to understand user behavior and improve performance. You can control cookies through your browser settings.

6. Data Security

We implement reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no website or data transmission is completely secure.

7. Children's Privacy

This site is not intended for individuals under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date at the top of this page.

9. Contact Us

If you have questions about this policy or your data, please contact:

Auto Collision Connect
Email: collisionconnectca@gmail.com
Phone: 310.426.4401