Why Choosing a Local Collision Shop Beats Going Through Your Insurance’s Recommendation
- Collision Connect
- May 16
- 1 min read
Updated: May 19
After a car accident, your insurance company will likely recommend a repair shop. While that might seem convenient, there are several reasons why choosing a local, independent shop is often a smarter move — especially in the South Bay.

1. You Have the Right to Choose
California law gives you the right to select your own collision repair shop. Don’t feel pressured to use your insurer’s partner — they may prioritize cost savings over quality.
2. Local Shops Work for You, Not the Insurer
Independent shops in places like El Segundo, Redondo Beach, and Palos Verdes often go the extra mile for customers because their reputation is on the line. Their loyalty lies with you, not an insurance contract.
3. Better Customer Service and Transparency
Many South Bay locals report faster service, clearer communication, and better repair quality when using a non-DRP (Direct Repair Program) shop.
4. OEM Parts and Manufacturer Standards
Local shops are more likely to use OEM parts and stick to factory specifications rather than cheaper alternatives.
5. Support Local Businesses
Choosing a local body shop keeps your dollars in the community, supporting local jobs and families.
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